International Shipping Information for Himalaya X Gen Store
Welcome to Himalaya X Gen Store, your premier destination for 100% pure natural clean nutraceuticals. We're delighted to offer our high-quality products to customers around the world. Below is detailed information regarding our international shipping policies to ensure a seamless shopping experience for our global customers:
1. Available Countries:
Himalaya X Gen Store ships internationally to over 150 countries. For a complete list of countries we serve, please visit the shipping section on our checkout page. If your country is not available, contact customer service for further assistance.
2. Shipping Rates and Methods:
Shipping rates are calculated based on the destination, weight of the package, and the shipping method selected. We partner with major international carriers to offer various shipping options, including:
- Standard Shipping: Economical rates with delivery within 15-20 business days.
- Express Shipping: Faster delivery within 5-10 business days.
You can view specific shipping rates and options for your order at checkout.
3. Customs, Duties, and Taxes:
Orders shipped outside of our home country may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be fulfilled by the recipient; Himalaya X Gen Store has no control over these charges, nor can Himalaya X Gen Store predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
4. Order Processing Time:
Most orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Processing time is separate from the shipping time and should be added to the total delivery time.
5. Delivery Times:
Estimated delivery times are provided at checkout and vary by destination and shipping method selected. Please note that these times are estimates only and not guaranteed, as there can be delays due to customs clearance processes, weather conditions, and other unforeseen factors.
6. Tracking Your Order:
Once your order is dispatched, you will receive a shipment confirmation email containing your tracking number. Use this number to track your package’s progress online. The availability of tracking information varies depending on the shipping method selected.
7. Returns and Exchanges:
If you're looking to return or exchange an item, we offer a 30-day return policy. Items must be in their original condition and packaging. Please note that international customers are responsible for return shipping costs, and original shipping fees are non-refundable. For detailed instructions on how to process a return, please contact our customer service team.
8. Customer Service:
For additional assistance, questions about your order, or help with shipping, please contact our customer support team. We're available to assist you and ensure your shopping experience is as smooth and enjoyable as possible.
Please Note: Our international shipping policies are subject to change based on changes in regulations, carrier policies, and other operational needs. We recommend checking this information periodically for the latest updates.
Thank you for choosing Himalaya X Gen Store. We look forward to serving you and exceeding your expectations with our premium quality products and services.
