Himalaya X Gen

12 E. 200-F23 San Angelo, Texas 76903

Monday - Friday: 8am - 4pm
Saturday - Sunday: 9am - 5pm

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Check out our FAQ

Get answers to your questions about our products and services.

🌿 General Questions

1. What is Himalaya X Gen?
Himalaya X Gen is an online store offering a curated selection of natural, vegetarian, and vegan supplements designed to support overall health and wellness.

2. Are your products vegetarian or vegan?
Most of our products are vegetarian, and many are also vegan-friendly. Each product page clearly indicates whether it’s vegan, vegetarian, or contains any animal-derived ingredients.

3. Where are your supplements manufactured?
Our supplements are produced in GMP-certified facilities to ensure safety, purity, and consistent quality.

4. Do you ship internationally?
Yes, we offer worldwide shipping to most countries. Shipping rates and delivery times vary by location.






📦 Orders & Shipping

5. How long will my order take to arrive?
Standard domestic orders usually arrive within 3–7 business days. International orders can take 7–21 business days, depending on customs and local postal services.

6. How can I track my order?
Once your order ships, you’ll receive a tracking link via email. You can also log into your account to view order status.

7. What if my order arrives damaged or incorrect?
Please contact our customer support within 7 days of delivery. We’ll be glad to arrange a replacement or refund as needed.

💳 Payments & Returns

8. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options displayed at checkout.

9. Can I return a product if I’m not satisfied?
Yes, we offer a 30-day satisfaction guarantee. Products must be unopened and in original condition. Please review our return policy for details.

10. How do I cancel or modify my order?
If you need to change or cancel your order, contact us as soon as possible. Orders already processed or shipped may not be eligible for cancellation.

🌱 Product Information

11. Are your supplements non-GMO and gluten-free?
Many of our products are non-GMO and gluten-free. Please check individual product descriptions for specific certifications.

12. Do you offer any bulk discounts or subscriptions?
Yes, we have bulk purchase discounts and subscription options for select products. Look for “Subscribe & Save” options on product pages.

13. How do I know which supplement is right for me?
Our website provides detailed product descriptions and benefits. If you’re unsure, consult your healthcare professional before use.

🛒 Accounts & Support

14. Do I need to create an account to order?
No, you can check out as a guest. However, creating an account makes it easier to track orders and manage subscriptions.

15. How can I contact customer support?
You can reach us via email, live chat, or our contact form. We typically respond within 24 hours.

Got Any Questions?

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